Shipping and Processing Time frames
Orders can take up to 7-10 business days to ship due to the nature of construction. Tracking notifications will be sent via email as soon as parcels have been posted. We work hard to reduce this time wherever possible.
NOTE: All parcels are posted via Australia Post. Due to COVID-19 Australia Post is experiencing significant delays. We are completing orders well within our processing time frame but as soon as parcels are posted they are out of our control. Please be patient and check your parcel status using the tracking numbers provided.
We offer the following shipping rates:
Flat rate standard parcel post shipping fee of $9.95 which includes parcel tracking.
Flat rate Express shipping $14.95 which also includes tracking
Free domestic shipping for all orders over $100
Free domestic EXPRESS shipping for all orders over $150
***Wristlet Key Fob $3.00 letter post and does not have tracking. For safety of delivery we HIGHLY recommend selecting Standard shipping at $9.95 as a minimum.
Flat rate tracked shipping for small parcels $25.00
Flat rate tracked shipping for large parcels $40.00
International shipping only provides tracking inside of Australia. As soon as the parcel leaves Australia, it is untracked.
If you would like tracked shipping, please get in contact via email, firstname.lastname@example.org, to discuss extra cost. If agreeable, an invoice for extra shipping charges will be sent to you. The parcel will be shipped as soon as that payment is received.
If for some reason your parcel has gone missing we will help contact Australia Post where possible to track it down.
We ship all our items via Australia Post and have an approximate time frame which can be found on the Australia Post website. Unfortunately we cannot guarantee these times as this is out of our control.