Shipping Information

Shipping and Processing Time frames

Orders can take up to 7-10 business days to ship due to the nature of construction. Tracking notifications will be sent via email as soon as parcels have been posted.  We work hard to reduce this time wherever possible.

Shipping

Domestic Shipping

We offer the following shipping rates:

Flat rate standard parcel post shipping fee of $9.00 which includes parcel tracking.

Flat rate Express shipping $14.00 which also includes tracking

Free domestic shipping for all orders over $79

Free domestic EXPRESS shipping for all orders over $130

International Shipping

Flat rate shipping for small parcels $18.50

Flat rate shipping for large parcels $38.50

If for some reason your parcel has gone missing we will help contact Australia Post where possible to track it down.

We ship all our items via Australia Post and have an approximate time frame which can be found on the Australia Post website.  Unfortunately we cannot guarantee these times as this is out of our control.

Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply.  NeNe & Bop is not responsible for delays due to customs.